Get in Touch With Us
How to Reach Our Team
Email is the most reliable way to contact us. We read every message that comes in and aim to reply within a couple of working days. Send your enquiry to [email protected].
A short note on what your message is about helps us route it to the right person faster — whether that's a factual question, a correction, or something else entirely.
What We Can and Can't Help With
We're an independent review site covering sweepstakes and social casinos, not an operator ourselves. That distinction matters for what we can actually do when you write in:
- Site content and reviews — Questions about how we cover a platform, how our ratings work, or why a particular site appears where it does on our Best Non GamStop Casinos 2026 page or our main list.
- Corrections — If a welcome offer, coin package, or state availability listed on our pages looks out of date, tell us. Sweepstakes casino promotions and eligible states change often, and we rely on readers to help us keep pages accurate.
- Content suggestions — Ideas for topics, comparisons, or questions you'd like us to answer about how sweepstakes coins, redemptions, or state rules work.
- Partnership or editorial enquiries — If you represent a platform and want to discuss coverage, introduce yourself and explain what you're proposing.
What we can't do is act as customer support for any individual casino. If you have an issue with an account, a coin package purchase, a redemption request, or identity verification, that has to go through the operator's own support channels — we don't hold account details, process payments, or handle prize redemptions on anyone's behalf.
A Note on Prize Redemptions and Account Issues
Because sweepstakes casinos run on a dual-currency model — Gold Coins for casual play and Sweepstakes Coins that may be redeemable for prizes under each platform's own terms — questions about a specific redemption, verification delay, or account limit are best directed to that platform's support team. They're the only ones with access to your account, your verification status, and the redemption thresholds that apply. If you're unsure whether a promotion requires a purchase, remember that legitimate sweepstakes casinos generally offer a no-purchase method of entry alongside any coin packages, and the operator's terms page is the place to confirm exactly how that works for them.
What Happens After You Write In
A real member of our editorial team reads and responds to messages — we don't rely on automated replies to stand in for an actual answer. Our usual response window is a couple of working days, though it can run longer during busier periods.
If your message concerns a correction, we'll look into the detail before making any change and let you know once it's updated.
Before You Get in Touch
A few things worth checking first, since they answer most of the questions we receive:
- Availability varies by state, and some jurisdictions restrict sweepstakes casinos entirely — an operator's own eligibility list is the definitive source, not us.
- Age requirements differ by operator, with most platforms requiring users to be at least 18, and some setting a higher minimum of 21.
- Redemption thresholds, identity verification steps, and processing times are set by each individual site and are listed in their terms and conditions.
If your question goes beyond what's covered on the platform's own site, we're happy to help point you in the right direction.
We Take Accuracy Seriously
Our goal is to keep our coverage of sweeps coins casinos honest and current, and reader feedback is a real part of how we do that. If something we've published seems off, or if you think we've missed an important detail about a state's rules or an operator's terms, we want to hear it.
Thanks for taking the time to read this page — we look forward to your message.